We are a people company servicing people. Our entire company revolves around a customised approach to care because every individual is unique. The quality of our services has been recognized by the most professional healthcare organisations in the area and goggle reviews alike

Yes, we do employ all our caregivers on contract and assume all our employees’ related taxes and insurances.

Although, We assist our clients in verifying eligibility and organising appropriate information and invoices, to obtain various benefits, However your insurance eligibility is subject to your plan and best to check with your health insurance agent or TPA

Yes, if you have a long term care insurance company, we can fill out the claims for you and provide your carrier with all the information required. We also assist our clients in verifying eligibility and organizing the appropriate information to obtain various benefits

Yes, we do have written SOPs, and we take each employee through it on the very first day of employment.

Yes, you may stop our services whenever you decide to. You simply need to give us written notice (by mail) 48 hours in advance.

Yes, our client’s satisfaction is what matters to us the most, we provide free replacements of staff at home .

Our clients come first in everything we do. We are very hands on and accessible 24/7 via email, support number, support whatsapp

In case of an emergency, all Medrabbits employees are required to call the family members, ambulance service and simultaneously the agency.

Most of the services we provide, including companionship, personal care and domestic duties, are considered para-medical services and therefore do not require a prescription. Under some circumstances, and only to perform medical services, we will need a physician’s prescription.

Medrabbits focuses on providing non-medical services. However, given our medical capabilities and our extensive network of connections, we can either provide & coordinate medical services for existing clients. Our focus is on providing the best care and we do not compromise on quality.

Yes, Our team will get in touch with you to inform you of the excess payment and you will avail our credit note to use it in the future for any home healthcare services

Yes, with your consent we will be happy to provide you filing services where your reports and bills can be stored on our digital platform free of cost and additionally you hard copies will be indexed by our care consultant at no added cost

It simply means Health Care at home where a professional caregiver offers the same services available at hospitals and nursing homes to individual patients at home.

Patients who need undivided and personalized attention for a smooth recovery to normal health. Home healthcare services include helping the elderly and patients with chronic or temporary disabilities with their daily activities and keeping them safe from further injury or hurt.

Our caregivers are picked after stringent background checks, and they are trained and certified professionals. We have bedside assistants and qualified nurses. Depending on the client's requirements, our professionals offer personalised care plans.

You can expect a response within 24 hrs , sometimes even earlier, depending on the availability and requirement.

It can be allowed with information to medrabbits home healthcare . It also depends on the nature of the requirement.

They are trained by a senior nurse who has the experience of handling all nursing-related work.