Yes, all our caregivers are certified and verified Services. Additionally, to be eligible to work for Medrabbits' Homecare, all caregivers must successfully pass several interviews, background checks and personality tests. They regularly undergo routine in-house and on-the-job training.

We are a people company servicing people. Our entire company revolves around a customised approach to care because every individual is unique. The quality of our services has been recognized by the most professional healthcare organisations in the area and goggle reviews alike

Yes, we do employ all our caregivers on contract and assume all our employees’ related taxes and insurances.

Although, We assist our clients in verifying eligibility and organising appropriate information and invoices, to obtain various benefits, However your insurance eligibility is subject to your plan and best to check with your health insurance agent or TPA

Yes, if you have a long term care insurance company, we can fill out the claims for you and provide your carrier with all the information required. We also assist our clients in verifying eligibility and organizing the appropriate information to obtain various benefits

Yes, we do have written SOPs, and we take each employee through it on the very first day of employment.

Yes, you may stop our services whenever you decide to. You simply need to give us written notice (by mail) 48 hours in advance.

Yes, our client’s satisfaction is what matters to us the most, we provide free replacements of staff at home .

Our clients come first in everything we do. We are very hands on and accessible 24/7 via email, support number, support whatsapp

In case of an emergency, all Medrabbits' employees are required to call the family members, ambulance service and simultaneously the agency.

Most of the services we provide, including companionship, personal care and domestic duties, are considered para-medical services and therefore do not require a prescription. Under some circumstances, and only to perform medical services, we will need a physician’s prescription.

Medrabbits' focuses on providing non-medical services. However, given our medical capabilities and our extensive network of connections, we can either provide & coordinate medical services for existing clients. Our focus is on providing the best care and we do not compromise on quality.

Yes, Our team will get in touch with you to inform you of the excess payment and you will avail our credit note to use it in the future for any home healthcare services

Yes, with your consent we will be happy to provide you filing services where your reports and bills can be stored on our digital platform free of cost and additionally you hard copies will be indexed by our care consultant at no added cost

It simply means Health Care at home where a professional caregiver offers the same services available at hospitals and nursing homes to individual patients at home.

Patients who need undivided and personalized attention for a smooth recovery to normal health. Home healthcare services include helping the elderly and patients with chronic or temporary disabilities with their daily activities and keeping them safe from further injury or hurt.

Our caregivers are picked after stringent background checks, and they are trained and certified professionals. We have bedside assistants and qualified nurses. Depending on the client's requirements, our professionals offer personalised care plans.

You can expect a response within 24 hrs , sometimes even earlier, depending on the availability and requirement.

It can be allowed with information to Medrabbits' home healthcare . It also depends on the nature of the requirement.

They are trained by a senior nurse who has the experience of handling all nursing-related work.

Yes, we have both male and female nurses and caregivers

Our caregivers can communicate using the local language and in Hindi. We are also training them in English to communicate and understand prescriptions and medicines. Our nurses are graduates and postgraduates and are fluent in Hindi and English.

No, they are meant to be bedside help and their duties are restricted to that.

If the caregiver is staying for 24 hours and full time, then she should be provided with meals three times a day, a bed and access to a washroom.

We offer services in such locations on a case-by-case basis.

Yes, we are very strict about our privacy policies. All your medical and personal information is kept safe and confidential.

Yes, depending on the urgency and availability.

Yes, they are done by qualified and experienced Professionals

There is no set length of time for home care—it can vary greatly based on a person’s unique needs. Some home care services may last for a few weeks, while others may be lifelong. If a physician is prescribing your home care, he or she will oversee services until your recovery goals are met. However, if you are making the decision to start home care on your own, you can determine how many hours a week of care you need, and how often. home care providers may have a minimum hourly commitment of 12 hrs a day to start care.

No. Home care services can be provided wherever home is—a private residence, a senior living community, or while staying with a friend or family caregiver.

services can be paid for directly by the person receiving care, or their family members, One can pay via NEFT, google pay or credit card. We also accept international payments

Different types of care require different certifications and training. Depending on your specific needs, agreed contract for services, the caregivers and clinicians coming into your home can vary. You could have different caregivers at different times of the day, week, or month as part of your care. Personal care and companionship services are most common provided ,Private duty nursing care and home health care services are provided by registered nurses (RNs) or licensed practical nurses (LPNs), physical therapists (PTs), occupational therapists (OTs) Additionally, depending on the provider you choose, there may be other professionals who don’t come to your home on a regular basis, but can be instrumental in helping to manage your care. These experts may help with things like overseeing your overall care experience, coordinating schedules, billing companies directly, and verifying your service and payments.

Home care enables a person to live as independently as possible without having to give up the comforts of their own home. It allows them to be in a familiar environment, sleep in their own bed at night, and stay close to loved ones like family, friends, and pets. It also brings peace of mind to know they have access to skilled, consistent, reliable care when it’s needed, even if those needs change. When compared to other alternatives of care, home care can be significantly more cost effective. According to the Centers for Medicare and Medicaid Services (CMS), at-home care is usually less expensive, more convenient, and effective.