INTRODUCTION

Thank you for visiting www.medrabbits.com, an internet-based portal, owned and operated by Magic Potion Technology Private Limited ( “We,” “Our,” “Us” or “Company”). The domain name is referred to as the “Website”. This Privacy Policy, along with our Terms of Service, governs your access to and use of the technology, applications, websites, content, products, and Services provided by Medrabbits and our relationship with you.

By using our Website and Services, you agree to this Privacy Policy and to be bound by our Terms of Use. Medrabbits respects your privacy, and we are committed to protecting it at all times. This online Privacy Policy explains how we collect, use, and safeguard your information on our website and mobile app.

Please note that this Privacy Policy does not apply to information that you may share with us offline or with third parties, including websites or applications linked to our Service. Our Website contains third-party links, and we are not responsible for the actions, privacy policies, or other legal notices of these third-parties, their websites, or applications.


YOUR CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


INFORMATION WE COLLECT AND HOW WE USE IT

We collect information about our users in several ways, such as directly from the user, web server logs, mobile app logs, cookies, and other technologies. The information we may collect includes personal details about yourself or a Patient or Relative, such as name, mobile number, email, date of birth, gender, weight, and relevant medical information.

We use the information primarily to provide you with a personalized internet experience, deliver efficient services, register you for subscription services you may have opted for, reply to your emails or online requests, notifications, personalization, transmit information requested, for surveys, data analysis, customer support, research, newsletters, events, blogs, and recommend services/products that may be useful to you. We also collect and use/share non-personally identifiable data/information with third parties for marketing, advertising, research, or other purposes.


DISCLOSURE OF INFORMATION

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. When you request a Service from Medrabbits, you agree and authorize us to provide your personal information to a Care Provider, Vendor, or employee to deliver an efficient service. However, Medrabbits will not be responsible for misuse of the Patient's data by Care Providers, Vendors, their affiliates, employees, or other third parties.


THIRD-PARTY SERVICES

In general, third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. We recommend that you read their privacy policies so you can understand how your personal information will be handled by these providers.


PAYMENT

We use Razorpay for processing payments. Razorpay does not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is used only as long as is necessary to complete your purchase transaction. After that, your purchase transaction information is not saved.


SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed


COOKIES

We use cookies to maintain your user session. These cookies are not used to personally identify you on other websites


CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated.


COPYRIGHT

You may not copy, reproduce, republish, upload, post, display, transmit, frame, or link any of these materials without prior written consent from us.


CONTACT US

If you wish to withdraw your consent, have questions, or need further information about our privacy practices, please contact us at [wecare@medrabbits.com / +91 9112266969 ]